Returns Policy

We are committed to ensuring your satisfaction with any product you have ordered from us. If you are not satisfied with any product, we will accept returns within 10 days as follows:

Damaged / Defective:

In the unlikely event that any product you have ordered from us is not received in good condition, is damaged or defective, or if product delivered is different from what you had ordered, you may return the product unused, and in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, within 10 days from the date on which these goods are delivered.

• Please do not accept delivery of any item whose outer packaging is damaged or tampered with in any manner. Please contact customer care if you open the packaging and discover that the item is damaged.
• Products damaged while being used do not qualify for a refund or replacement.
• In case we are unable to replace the damaged / defective product, we will refund your amount.
• In the event you return any product which is delivered to you in damaged/defective condition, we will also refund the shipping charges applicable to that item.

Charges:

• Please be aware of the following charges apply for returns.
• 5% charges for Credit Card payment.
• Shipment charges will not be refunded.
• We will deduct the shipping charges (Singapore:$3, Malaysia S$7 and Other countries $S17) on refund value, if an order shipped free.  
   

Ship the package to:

iFit
#02-108 Zhujiao Centre (Tekka Market)
665 Buffalo Road
Singapore 210665